CITGO Petroleum Corporation

Manager Customs Compliance

Requisition #
# of Openings


Relocation Benefits Available for this Position


Employer will not sponsor visas for position

Job Summary

Direct export compliance; import/export risk analysis; tariff/ECCN/export licensing determination; regulatory management of 3rd party service providers, including brokers; OFAC entity clearance; coordinate and set standards for performance to reduce risk of multi-million dollar fines, penalties, loss of export privileges, and seizure of goods.


US Customs & Border Protection–Implement policies and procedures to ensure all federal import/export regulatory standards are met; collectively manage all import/export activity to prevent interruption of critical supply and facilitate product movement; conduct department annual compliance reviews to identify root causes of control gaps and implement corrective actions and reduce exposure to fines/penalties and establish CITGO as a low risk partner; maximize use of free trade program and duty drawback opportunities to take full advantage of recovered fees/duties; direct US Customs audit preparation; liaison between US Customs and CITGO.


Advisory – Corporate Compliance Committee; sanctioned and embargoed entities; refinery FTZ compliance issues; interpret current laws and regulations to reduce/eliminate risk; advise SBF and Treasury compliance; Business partners special projects - i.e. Lubricant EU distribution expansion, TEB project, etc.

Contingency Plan – Backup for FTZ refinery Supervisors

Minimum Qualifications


College Degree (Bachelor's Level)



Previous customs import/export experience

Customs Broker License and/or FTZ experience preferred

Miminum of 15 years of job-related experience



Conflict Resolution

Interpersonal skills

Contract Negotiation

Task prioritization and organization skills

Excellent written & oral communication

Critical Thinking & Decision Making

Job Duties


  1. Research, examine, interpret, and implement federal regulations and policies impacting import export annually; assess voluntary regulatory programs and recommend CITGO’s course of action and requisite resources for import and export activities.
  2. Create, implement, and maintain robust compliance procedures and policies for trade related activities; avoid Customs fines and penalties including, but not limited to loss or interruption of import/export privileges resulting in the possible shut down of the refineries.
  3. Analyze import error risk matrices and implement improvements to mitigate exposure to Customs or OGA(s) penalties and fines; perform detailed annual import/export self-audits to identify transaction and reporting errors, drive corrections and develop and implement controls to prevent repeat violations resulting in million dollar fines and penalties; establish CITGO as low-risk importer with CBP resulting in lesser disruptions in the supply chain.
  4. Direct foreign trade agreement eligibility assessments to elevate duty and fee savings opportunities; standardize interpretation of crude and product analysis; assign precise tariff classifications; create and establish standards for trade program elections to reduce exposure to assets; negotiate favorable sharing agreements to optimize CBP drawback programs; create and drive purchase and sale strategies to business units in order to maximize drawback opportunities.

  5. Import/export compliance consultant for shareholder procurement projects in excess of $100 million; advise on daily operational issues – regulatory licensing requirements and facilitations, tariff identification; trade sanctions, denied parties, etc. Advise/direct review of technical data to reduce/eliminate costly errors.
  6. Contract negotiations and management of brokers, freight forwarders, and external legal counsel employed for trade-related projects; prepare scope of work and initiate requests for quotation; analyze results, initiate changes, implement system controls and prepare recommendations to management; validate import/export data and drive drawback consultant to optimize  Manage, direct and review drawback entries to ensure aggressive claim filing and timely cash recoveries.

  7. Network business groups, FTZ(s) and compliance to increase knowledge, optimize revenue and leverage risk; provide education and integration of knowledge sharing demonstrated by exchange of information; research and assess voluntary regulatory programs and recommend CITGO’s course of action and requisite resources for FTZ(s) and business groups; prepare and present training modules for import/export and general compliance requirements – get “buy-in” as a team; maintain industry presence through continuing education and involvement in legislative and regulatory initiatives potentially impacting the petroleum industry.


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