CITGO Petroleum Corporation

Manager Demurrage Control

Requisition #
# of Openings


Relocation Benefits Not Available for this Position


Employer will not sponsor visas for position

Job Summary

The primary function of this position is to set the strategic direction and manage personnel, work processes and information pertaining to the integrated cycle of demurrage from hydrocarbon marine transportation, which involves marine based load/discharge event times, receiving and analyzing demurrage claims, negotiating and making appropriate settlement payment, rebills to 3rd parties, collection of rebills, financial and operational reporting and optimization of tools, processes and/or manpower to prevent and/or mitigate future delays resulting in costly demurrage.


The Manager, Demurrage Control must utilize a thorough understanding of the entire supply chain and financial impact of all processes and transactions pertaining to demurrage. Also, this position is responsible for reviewing supply purchase and sale agreements to ensure appropriate contractual consideration given to demurrage obligation, analyze contractual arrangements and cargo transfer operations to identify demurrage issues and advise appropriate parties in order to help avoid demurrage, confer with traders, schedulers and terminal operations personnel to raise the level of demurrage awareness.  Work with Credit, customers, and Suppliers to maintain current account receivable balances.


This position is also responsible for root cause analysis of demurrage, process re-engineering and optimization of demurrage, as well as the implementation of corrective actions to reduce the financial and operational impact from demurrage. This involves a close monitoring and contact with third parties and business partners on demurrage causes, as well as the assessment of its operational and financial impacts to CITGO, including but not limited to the development of the right channel of communication with PDVSA at all levels involved in the demurrage analysis and problem solving. This position is CITGO leading voice and representative to address demurrage items with PDVSA.

Minimum Qualifications

  • College Degree (Bachelors Level) Bachelor degree in engineering, business or oil related field (Master Degree - MBA desired)
  • Knowledge of marine law and arbitration cases
  • Strong leadership and communication skills (written and verbal)
  • Computer (SAP and Microsoft Office software) skills required
  • Demonstrated ability to work in an extremely complex, dynamic and fast-paced team environment
  • Working experience in refinery logistics/economics is a plus
  • Ability to work effectively in a team environment
  • Bilingual in Spanish and English (Desired)
  • The minimum number of years of job related experience required by this job is 10 - 12.

Job Duties

  1. Manage settlement of demurrage claims against CITGO.  Gather data and information from all available resources regarding each marine movement having demurrage hours.  Receive, validate, analyze, negotiate, settle and pay demurrage claims resulting from marine movement of crude oil, feedstocks and refined products for CITGO.  Assign demurrage cost and reasons internally to CITGO business units.
  2. Manage and supervise the identification and subsequent invoicing of demurrage due to CITGO from third parties.  Maintain sound records of open items and diligently pursue collection of open claims including collaboration with Legal Department to pursue litigation if deemed necessary.
  3. Review purchase and sale contracts and advise management and key professionals concerning demurrage contractual obligation issues, and the effect of CITGO’ s General Terms and Conditions, CITGO ’s Marine Provisions and CITGO’ s ASBATANKVOY clauses on those issues.  Use sound judgment to consult with Legal Department for complex matters.
  4. Manage CITGO’ s demurrage prevention efforts by identifying, analyzing and assessing root causes of demurrage, as well as establishing cause-effect relationships to determine the financial and operational impact of demurrage
  5. Develop and maintain a strong relationship with PDVSA to facilitate a strategic partnership. Manage CITGO’s demurrage assessment, including root cause analysis, process reengineering and optimization, as well as the implementation of permanent solutions to mitigate demurrage impacts to CITGO due to crude cargos supplied by PDVSA.
  6. Develop and steward a set of performance metrics and KPIs to monitor the impact of demurrage and the effectiveness of corrective actions and mitigation plans intended to improve/optimize performance. Produce management reports for stakeholders and business unit management.
  7. Manage activities pertaining to process reengineering and optimization to improve demurrage performance in CITGO, working in a cross functional fashion with stakeholders and business units. 
  8. Ownership and administration of a set of formal policies and procedures pertaining to demurrage control and prevention
  9. Set the strategic direction and lead a group of Demurrage Analysts and Specialists to optimize financial results related to demurrage. 


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