The candidate will have experience and technical knowledge of retail Point of Sale (“POS”) payment card systems, (Ideally, U.S. Petroleum retail payments.) and vendors/manufacturers (“POS Vendors”) for the purpose of managing relationships and providing support for escalations between all POS program interfaces and technology stakeholders including: CITGO, CITGO’s customers, CITGO branded and unbranded locations, third-parties such as but not limited to, CITGO’s payment processors (“Acquirers”), loyalty program providers, firewall and security providers and mobile payment app providers. The candidate will also have an excellent knowledge-base of PCI DSS compliance.
The POS system is the life-blood of every CITGO branded location. Each location must utilize a CITGO-authorized POS system. The POS system must operate and transmit payments in a secure and compliant manner that appears to be seamless without a negative financial and/or brand impact to CITGO and the CITGO customer.
The POS Technical Program Support Manager will work with all stakeholders to create, document, communicate, implement, report, roll-out and support CITGO sanctioned programs and emerging technologies such as loyalty, mobile (including mobile payments) in a secure, compliant and consistent manner. POS system issues must be proactively identified and remedied in order to avoid a financial impacting event to CITGO and its customers, strained relationships with CITGO marketers and retailers, and costly damage to the CITGO brand.
The candidate must also backup other POS Product Team members and have the ability to analyze transactional logs to identify potential issues and work with the various POS vendors, AFD manufacturers, and/or third-party support / program providers to resolve, initiate and provide notification regarding specific plans to correct the issue; support CITGO’s POS lab testing and certifications, and support existing and new programs (relative to POS systems).
The candidate must possess the ability to work in a fast-paced environment, be a self-starter, perform critical thinking, and exercise independent judgment for all job functions with little or no supervision. They must possess knowledge of all CITGO-authorized POS programs, PCI DSS compliance, excellent written and oral communication skills to convey details and technical requirements to all stakeholders.
Degree / The minimum number of years of job related experience required by this job is:
List any specialized training or unique skills required:
Experience related to retail POS network architecture data security and compliance (Preferably U.S. Petroleum Payments).
Software Powered by iCIMS
www.icims.com